Privacy Policy
Last Updated: January 2025
1. Introduction
Cambodia Real Estate ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property rental platform.
2. Information We Collect
We collect information that you provide directly to us, including: Personal information (name, email address, phone number), Account credentials, Property preferences and search history, Inquiry messages and communications, Payment information (processed securely by third-party providers), and Usage data and analytics.
3. How We Use Your Information
We use the information we collect to: Provide and maintain our services, Process your inquiries and rental applications, Communicate with you about properties and services, Improve our platform and user experience, Send you updates, newsletters, and marketing materials (with your consent), Prevent fraud and ensure platform security, and Comply with legal obligations.
4. Information Sharing and Disclosure
We may share your information with: Property owners when you submit an inquiry, Service providers who assist in operating our platform, Legal authorities when required by law, Business partners with your consent, and Potential buyers in case of a business transfer or merger. We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to: Remember your preferences and settings, Analyze platform usage and performance, Provide personalized content and advertisements, and Improve security. You can control cookies through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including: Encryption of data in transit and at rest, Regular security assessments, Access controls and authentication, Secure data storage, and Employee training on data protection. However, no method of transmission over the internet is 100% secure.
7. Your Rights and Choices
You have the right to: Access your personal information, Correct inaccurate data, Request deletion of your data, Object to processing of your information, Withdraw consent for marketing communications, Export your data in a portable format, and Lodge a complaint with a data protection authority.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal information, except where retention is required by law or for legitimate business purposes.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Cambodia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Analytics and Advertising
We use Google Analytics and similar services to understand how users interact with our platform. These services may use cookies and collect information about your usage patterns. You can opt-out of Google Analytics through browser add-ons.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of the service after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: Email: privacy@cambodiarealestate.com, Address: Cambodia Real Estate, Phnom Penh, Cambodia
For questions about this Privacy Policy, please contact us at privacy@cambodiarealestate.com